2022 Utility Accounts Review

During the third quarter of 2022 the finance department will be conducting a comprehensive review of water and sewer billing charges on all customer accounts. The last review occurred in early 2018 and is conducted periodically to ensure that the Village captures any billing changes that have occurred in our service area that have not been self-reported.

We collect information on both short and long-term rentals such as Air BNB’s and secondary suites, new builds and more. With the current housing shortage residents and businesses have been busy converting areas of their home or their property into rental units. If you have a new space that utilizes our water and/or sewer services we would like to hear from you!

Please self-report any changes to your utility accounts by calling 250-559-4765. Those who do not self-report will be notified in writing of any changes made to their accounts. For information on our utility user fees please see bylaws 142-2022 and 74-2016. Thank you for your cooperation.